Frequently Asked Questions

Sort of. We like to think of ourselves as an alternative to the traditional marketing agency. We founded Hoopless because we saw a lot of problems in the industry and a desire for something different. Instead of rate cards, upselling, salespeople, and generic packages built to scale – Hoopless runs the polar opposite. We work the way you do, we don’t have long confusing contracts, and we operate under one flat fee that covers any marketing service you may need or want from us. We believe this offers simpler terms and ensures our efforts are always aligned with your ultimate goals.

While we do a lot of stuff, everything revolves around organic visibility. From beautiful custom websites built for engagement, building authority through digital PR, or running digital ad campaigns to boost branded search: we apply leading edge strategies always aimed at driving organic growth and ultimately appearing for the most competitive queries on Google.

There are two ways to appear on Google: you can pay for traffic, or you can build a strategy to rank organically. PPC, or pay-per-click, is commonly used to refer to Google Ads. With Google Ads, you pay to play. If you stop paying, the traffic and customers come to a halt. SEO, on the other hand, are efforts to rank your business on Google without paying for the traffic. Compared to PPC, SEO typically has much higher margins. Plus, if you stop investing in SEO, that traffic doesn’t disappear overnight. Businesses can sometimes continue to get that traffic for months or years!

Absolutely! We have helped businesses, nonprofits and entrepreneurs at all stages. Whether you are an established brand or just getting started, we are here to help you grow.

We offer a flexible 3-month starter plan. Give us 1 quarter to set you up for success. If you’re not seeing results by then, fire us. No termination fees, no sneaky paperwork, no hard feelings.
After that, month-to-month, we roll into a simple monthly contract.

We believe that we haven’t done our job correctly if our client isn’t 100% satisfied. That is why we offer unlimited revisions at the design phase before any project is approved for development. We utilize tools like Markup.io and Figma to make this process easy and efficient.

While it totally depends on the site, I understand that if you’re reading this, you’re probably looking for at least a little bit more of an answer. Our average timeline from contract completion to launch is about 4-6 weeks depending on how many edits you have on the design.

Absolutely! We have helped countless individuals and companies achieve a wide variety of goals over the years. Whether you’re stuck deciding between WordPress and Shopify or if you have no idea where to turn, we’re here to talk you through what the best path is for you.

Yes! We offer custom monthly maintenance packages based around your specific needs. And any unused hours get rolled over.