Vendor-Agnostic Expertise
We know RingCentral, 8×8, Zoom Phone, CTM, and legacy PBX systems.
Tellecommunications & VoIP
Is your business dependent on phone call leads? Get your customers to the right place and reduce missed calls with Hoopless!
We Help Businesses & Admissions Teams Answer More Calls
Businesses today depend on seamless communication. We help you, your team, and your customers connect – across calls, extensions, IVRs, and workflows with crystal clarity and effortless automation.
Even the most streamlined websites fall short if your phone system doesn’t work. At the heart of your customer experience is your phone infrastructure: VoIP-enabled, easy to scale, and tailored to the way your business works.
What Is VoIP Consulting?
VoIP (Voice over Internet Protocol) consulting bridges the gap between your communication needs and the right system setup. We don’t just deploy phone hardware or VoIP services—we engineer call flows, IVRs, auto-attendants, queues, and integrations to match how real people interact—with speed, personalization, and precision.
Why business phone?
What if you could 3x your answer rate, improve marketing ROI, and know exactly which channels produce the most phone leads? Well, that’s the power of an optimized phone infrastructure! Most businesses benefit from specialized business phone systems, from routing to the right team member to understanding digital campaign performance.
How Does Hoopless Help?
We’ve been helping businesses optimize their digital efforts for over a decade. We start by auditing your business and needs, recommending a solution, and then implementing it.
Why Choose Us as Your VoIP Consulting Partner
ROI-Driven
We cut unnecessary features, optimize routing, and ensure ongoing efficiency.
Customer Support Built In
IVR scripts, call flows, training, and handover documentation so your team can move with confidence
Our Team is Quoted in Articles You Trust
You can find our team quoted as subject matter experts in leading industry publications
Let Us Handle The Connections That Matter Most
System Audit & Planning
Review your current setup, recommend platforms, and map call flows.
Implementation & Integration
Deploy VoIP infrastructure and connect with CRM, helpdesk, or ERP.
IVR & Auto-Attendant Design
Custom menus, routing logic, self-service options, and fallback triggers.
Training & Handoffs
Staff orientation, call scripts, documentation, and contingency plans.
Ongoing Optimization
Monitor call quality, update IVRs, manage expansion, and onboard new users.
AI Assistance
Leverage the newest AI features, from automatic conversion tracking to AI attendants.
What Does Success Look Like?
Every business needs a unique solutions, but success often looks the same: boosted customer satisfaction, fewer missed calls, increased conversions, and accurate analytics.
Customer Satisfaction
In today’s age, callers expect and demand efficiency.
Shorter Hold Times
Get callers to the right place – with less holding and fewer hand-offs.
Fewer Missed Calls
From auto attendants, efficient routes, to hold music – we know how to keep customers on the line.
Accurate Atttribution
Track marketing campaigns and performance with pinpoint accuracy.
Ready to Sound Like the Business You Are?
Stop overpaying for bloated telecom vendors. Talk to us: our consultants work on your terms, with the expertise of an agency and the simplicity of flat-rate service. Let’s design a phone system that works for you, not against you.
Book A Discovery Call Today!
Enter your business name or website below and we will put your free audit together — no call needed to get it.
Our Clients Get Results
CRO Impact: Ombraz
The cult favorite armless sunglasses brand saw a massive spike in revenue thanks to intelligent site design.
We streamlined a convoluted checkout flow, which slashed returns on the item and dramatically increased conversions, leading to significant revenue gains.
Read more- 42%Increase in conversions
- $1.2MEstimated Total Revenue as a result of the change
SEO Adjustment: Mission Chiropractic
This fast-growing chiropractor in Columbus, Ohio needed a boost to their organic traffic.
In the extremely competitive chiropractor vertical, we designed and launched a completely new website, more service pages, local link building, and optimized their GBP starting in January 2024, which drove 60% more calls from Google Maps YoY and eliminated Google Ad spend.
Read more- 60%Increase in calls YoY
- 300%Increase in local visibility
Junk Removal: New Website For Dumpster Co
Frog Hauling provides dumpster rental services in Central Ohio.
Hoopless helped scrap their 15-year-old website for a totally fresh look – that also boosted rankings and sales estimated.
Read more- 21%Increase in traffic YoY
- 18%Increase in sales YoY
What others have to say:
We put customer success before everything else and like to think our work speaks for itself View Case Studies
★★★★★
Hoopless and their whole team was fantastic. They helped us with a brand new website build, designed print marketing materials, and helped with social media. Our SEO has never been better and we're actually getting organic google referrals on a consistent basis. Sam, David, and the whole team are outstanding at communicating. Highly recommend!
★★★★★
Sam is one of the smartest and most creative SEOs I have met in recent years. He understands SEO on a deeper level than most, and most importantly, he gets results!
★★★★★
Great team to work with! Did an amazing job on the website and have worked hard to improve the SEO of it. A++++
★★★★★
Been working with Sam for 3 years now. He runs all my digital marketing. Can't say enough about the service and results. Highly recommend him for all your business digital marketing needs.
★★★★★
Working with the Hoopless team has been an outstanding experience. They've gone above and beyond every time I've asked, always responding quickly, taking the time to explain everything clearly.
★★★★★
Hoopless and their whole team was fantastic. They helped us with a brand new website build, designed print marketing materials, and helped with social media. Our SEO has never been better and we're actually getting organic google referrals on a consistent basis. Sam, David, and the whole team are outstanding at communicating. Highly recommend!
★★★★★
Sam is one of the smartest and most creative SEOs I have met in recent years. He understands SEO on a deeper level than most, and most importantly, he gets results!
★★★★★
Great team to work with! Did an amazing job on the website and have worked hard to improve the SEO of it. A++++
★★★★★
Been working with Sam for 3 years now. He runs all my digital marketing. Can't say enough about the service and results. Highly recommend him for all your business digital marketing needs.
★★★★★
Working with the Hoopless team has been an outstanding experience. They've gone above and beyond every time I've asked, always responding quickly, taking the time to explain everything clearly.
Frequently Asked Questions
We get it – digital marketing can be intimidating. We’re here to answer any questions and make it crystal clear – so that you never have to worry about where your money is going.
Is Hoopless a marketing agency?
Sort of. We like to think of ourselves as an alternative to the traditional marketing agency. We founded Hoopless because we saw a lot of problems in the industry and a desire for something different. Instead of rate cards, upselling, salespeople, and generic packages built to scale – Hoopless runs the polar opposite. We work the way you do, we don’t have long confusing contracts, and we operate under one flat fee that covers any marketing service you may need or want from us. We believe this offers simpler terms and ensures our efforts are always aligned with your ultimate goals.
What does Hoopless do best?
While we do a lot of stuff, everything revolves around organic visibility. From beautiful custom websites built for engagement, building authority through digital PR, or running digital ad campaigns to boost branded search: we apply leading edge strategies alwyas aimed at driving organic growth and ultimately appearing for the most competitive queries on Google. showing up on Google for the terms that turn into customersunderstand the convenience of full-service agencies, but the truth is that many digital marketing specialties are extremely complex – you know the old adage: “jack of all trades, master at none.” While we can fulfill most digital marketing needs, we prefer to be realistic and transparent: we shine in organic growth. Specifically, Local SEO & Web development. Hoopless was the result of a merger between a Local SEO company and a Web Design company. From building a custom WordPress theme to ultimately getting found on Google for “near me” searches – we help businesses improve margins and hit their goals via organic business growth. For many clients, that actually means a reduction in ad spend – not vice versa.
PPC vs SEO?
There are two ways to appear on Google: you can pay for traffic, or you can build a strategy to rank organically. PPC, or pay-per-click, is commonly used to refer to Google Ads. With Google Ads, you pay to play. If you stop paying, the traffic and customers come to a halt. SEO, on the other hand, are efforts to rank your business on Google without paying for the traffic. Compared to PPC, SEO typically has much higher margins. Plus, if you stop investing in SEO, that traffic doesn’t disappear overnight. Businesses can sometimes continue to get that traffic for months or years!
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Our offices are located in Columbus, OH & Boulder, CO